Delete My Account

Messi Shawarma app (iPhone and Android) · Messi Shawarma Inc.

You can delete your Messi Shawarma account yourself in the app, or ask us to delete it and the personal information linked to it, at any time. It's free.

Delete it in the app

1. Open the Messi Shawarma app and tap Account.
2. Tap Delete account, then Delete to confirm.

Your account is deleted right away: your phone number and your order list are removed from our account server, and the app signs you out.

Or ask us

Ask us if you can't use the app, or if you also want your name and phone number removed from your past order records.

1. Email support@messishawarma.com
2. Use the subject "Delete my account".
3. Include the mobile phone number you use to sign in to the app.

You can also call us at 905-913-1964 or ask at the restaurant.

To protect you, we will confirm the request with the phone number on the account before we delete anything. We complete it within 30 days, and we will let you know when it's done.

What we delete

• Your account and its sign-in (your phone number on our account server).
• The link between you and your past orders in the app, so they no longer appear in an account.
• When you ask us: your name and phone number on your past order records, unless we need them for an open issue such as a refund in progress.

What we keep, and why

• Sales, tax, payment and refund records of your past orders (items, amounts, taxes, dates, card brand and last 4 digits), kept for as long as Canadian tax law requires (generally 6 years).
• Messages you sent us, as long as needed to complete your request.

Information on your phone

Your recent orders, receipts and the name and phone number you typed at checkout are also saved inside the app on your phone. To remove them, delete the app from your phone.